Kim Bayma
- Customer Success Leader, LinkedIn
- Instructor, MS in Learning and Organizational Change Program
Biography
Kim Bayma is a senior Customer Success leader at LinkedIn. She's spent over six years helping LinkedIn Talent Solutions build and evolve their methodology to ensure customers achieve their desired outcomes while using LinkedIn's products and services. Kim leverages design thinking, learning, and strategic change to help LinkedIn's customers drive global change and adoption of new technologies and processes. She currently leads a global team of Customer Success Managers and Analysts who consult the world's largest companies on their talent strategy. Kim also leads multiple go-to-market cross-functional projects and helped develop LinkedIn's Customer Maturity Index.
Prior to working at LinkedIn, Kim spent seven years at Towers Watson and Aon Hewitt consulting organizations on their employee engagement, culture, total rewards, and performance management strategies. Early in her career, Kim worked in Talent Acquisition at Accenture.
Kim earned her BS in Business Administration and Marketing at the Louisiana Scholars' College at Northwestern University and her MS in Learning and Organizational Change from School of Education and Social Policy at Northwestern.